IPscape Interview

This is part of a series of interviews with people that are using and extending Diagramo.
Bellow we present you a short interview, made in summer of 2011, with the team from IPscape.

1. Who are you, who is your team and what are you doing?

IPscape Contact Centre provides everything needed to operate a multi-channel inbound, outbound orblended contact centre in a single solution

Team:
Darren Younger
Vinuraj Koliyat
John Niu
Cuong Tran
Prab Naththarampatha
Igor Pokidov
Willow Yang

2. Why picked Diagramo?

Diagramo was picked because the interface was exactly what we were looking for.

3. What parts of Diagramo liked and what don't?

Like - The ease of connecting objects

Don't Like - no print support to print a diagram

4. What did you achieve until now?

We have built the GUI for our conversation map designer

5. What do you plan to achieve in the end?

Continue to add more features

6. What would you like to see in Diagramo in next version(s)?

Print preview support

Zoom in and out

Diagram within a diagram